Help center
Everything you need to run your carpool program on the dashboard. If you are new, start with Getting started; it takes about ten minutes.
Getting started Your first week: signing in, checking your program's rules, adding employers and inviting participants.
Your dashboard explained What every number and chart on the Overview means, and how it is counted.
How verification works How the platform knows two people really shared a car, without anyone logging a trip.
Employers Join codes, employer dashboards, posters, and how to bring a new employer on.
Participants Inviting commuters, what they see in the app, and answering their questions.
Rewards How participants earn the monthly reward, sending rewards, and changing the rules.
Reports The monthly report for funders and boards, column by column, and the estimate method.
Review Drives that look recorded twice, phones that are never apart, and what to do about them.
Privacy and data What the platform knows, what it never collects, who sees what, and deleting data.
Troubleshooting "My trip didn't count" and the other questions you will get, with answers.
Glossary The words used across the dashboard and the app.
Can't find what you need? Email your platform contact; the address is in your service agreement.