Rewards

How a participant earns one

A participant earns the monthly reward by making the set number of verified shared trips in a calendar month (Mountain time). A round trip is two trips. The app shows their progress on the home screen ("3 of 4 this month") and notifies them when they reach it.

A trip counts toward the month it started in. A shared trip can be confirmed a day or two late, when a partner's phone uploads after being out of signal, so a participant can reach the threshold just after a month ends. The Rewards list for a month is therefore final a couple of days into the next.

Sending rewards

  1. Open Rewards and pick the month.
  2. Send each reward the way you normally do (gift card by email, pick-up at a sponsor's counter).
  3. Click Mark sent. You can add a note, such as a gift card number or "ready at the Hungry Moose counter"; the participant sees it in the app.

Only program staff can mark rewards sent. Employer contacts see their own people's rewards.

If an employer funds an extra reward for its own staff, its contact can see who qualified on their dashboard and send it themselves.

Changing the rules

Program settings holds the threshold, the reward wording, the sponsor and the support email. Changes take effect for everyone the next time they open the app.

Changing the threshold mid-month changes who qualifies for the whole month, including people who already qualified under the old number. Lowering it is harmless; raising it mid-month can take a reward away from someone who was told they'd earned it. Make threshold changes on the first of a month, and say so in your newsletter.

A reward that grows with the month

Instead of one reward at a number of trips, Program settings can pay an amount for each day with a shared trip, up to a monthly cap ("$5 a day up to $50"). The app shows the month's amount as it grows, and Rewards shows what each participant has earned so far. A day counts once however many shared trips it has.

Challenges and drawings

Challenges sets up a challenge with its dates, what earns an entry (each day with a shared trip, or each shared trip), a minimum before entries count, a cap per person, and whether it draws once at the end, every day from that day's entries (like 12 Days of Bikemas), or every week (like On the Move). The rules participants see are written from those settings.

Each drawing runs itself. Twenty-four hours after its period ends, so drives uploaded late from the canyon still count, the entry list is frozen and its fingerprint published. An hour later the drand public randomness beacon, which nobody can know in advance, picks the winners. Every drawing has a public page with the fingerprint, the random value and the winners by code, so anyone can check it. Freeze now skips the 24 hours if you can't wait, at the cost of late drives.

Winners show on the challenge's page. Choose a prize for each from the drop-down; for a repeat winner, choose a different prize of the same value, and the first goes back to stock.

Prize receipts

Prizes holds every card and certificate from purchase to signature: what it is, its value, where it was bought or who donated it, the card's last four digits, and where the purchase receipt is filed.

A winner signs for a prize one of three ways:

Each receipt records the sentence, the name, the time, the way it was signed, the staff member present, and the network address, sealed with a fingerprint that stops matching if the record is changed. Open any receipt to print it, or download them all from All receipts (CSV).

Winners' totals adds up each winner's prizes for the year. Prizes from one payer are reported on a 1099-MISC at $2,000 in a calendar year; set your own warning level in Program settings.